Why More Doctors are Using Medical Answering Services

October 19th, 2019 | Category: Technology

Article Written by: Herb Kimble

Since a doctor’s private practice can’t offer medical assistance to patients around the clock, the medical answering service is an essential method of staying in touch.

All types of medical practices have answering services. Osteopaths, dentists, optometrists, veterinarians, chiropractors, and podiatrists all incorporate the answering service into their daily operating practice methods.

It’s crucial for medical practices to always be available in some way to their patients. When visiting hours are over, each practice usually puts at least one telephone operator or medical receptionist on staff to handle the calls. Patients phone in at all hours.

They could be in excruciating pain. They might have questions about their medications. Maybe they’re experiencing side effects. Or they simply may need to schedule or cancel an appointment.

Most telephone receptionists are not trained in any specific or corresponding field of medicine. Some of them, such as those who work for many dentists, are trained to at least be aware that dental pain can be severe, and there is often a need to contact the dentist to call in a pain killer at a pharmacy until the patient can get to the doctor.

But many medical phone operators don’t even directly work for the doctor himself. They work for a phone answering company that handles the calls for dozens of physicians and dentists. They important thing is that they provide live answering service.

Bio: Herb Kimble is a sales and marketing professional with decades of experience growing and founding firms that achieved unprecedented success. Herb Kimble is based out of Los Angeles and runs a production company called CineFocus Productions.

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